Saqib asked the Secretary of State for Digital, Culture, Media and Sport if he would encourage social media companies to use UK-based teams to stamp out online abuse.
Saqib made the case for UK-based teams on the grounds that they are batter placed to understand the “nuances in the English language” and hence would be able to deal with complaints swiftly and more effectively.
Saqib Bhatti asked the Secretary of State:
“Does he agree that it would be better for social media companies to use UK-based teams that understand nuances in the English language—what is abuse and what is not—and are therefore quicker in responding and perhaps more effective in stamping out online abuse and racism?”
In response to his question the Secretary of State said:
“My hon. Friend makes a very important point, and that is something that I have raised with social media companies.
“I know that many people are concerned that the moderators are not actually based in the United Kingdom, and speed of response is crucial.
“Through our online safety Bill, we will require social media companies to take swift and effective action against criminal abuse online, and as part of that we will put in place effective user reporting and redress mechanisms.”